Effective and Intentional Retention Work

Do you have a retention plan?  Do you have an approach to outreach of not registered students?  Do you know all the messages that are sent to returning students about their continuation at your institution? Have you examined policies that impact retention- positively or negatively? This session will examine one institution's intentional approach to returning student retention along with engaging in dialogue about other ways that institutions can be more efficient, effective and intentional about retaining students.